Our Service team
Why Choose Document Solutions UK LTD?
With us, you can expect proactive and attentive account management. Your dedicated Account Manager will take the initiative to anticipate your needs, address any concerns, and ensure that your experience with Document Solutions UK LTD is nothing short of exceptional.
We know that every business is unique, and understanding your specific requirements is our priority. Your Account Manager will take the time to familiarise themselves with your organisation, its challenges, and its objectives, enabling them to offer tailored solutions that align perfectly with your vision.
We believe in transparency and collaboration. Your Account Manager will regularly conduct account reviews with you to assess the effectiveness of our services and explore new opportunities for improvement and growth.
As your business evolves, so do your needs. We are dedicated to being flexible and adaptable, ensuring that our solutions continue to meet your changing requirements and keeping your office operations running smoothly.
Your success is our success. With Document Solutions UK LTD, you’ll find a partner who is genuinely invested in your growth. We are committed to supporting you at every stage of your journey and being a driving force behind your accomplishments.
Want to work with us?
For more information on our comprehensive range of services or to discuss your specific requirements, call us now or send our team a message using the form provided:
Print management Case study
Delta Academies Trust is one of the largest Academies Trusts in the UK and operate across 51 sites.
In the past, a large portion of Delta’s Managed Print Provision was managed by a large Direct
Manufacturer, but during recent years the supplier became very process driven and access to the key support personnel diminished.
As a result of this, Delta decided to go to market over two years ago, in the hope that they would find a supplier that was able to provide cost savings and an enhanced level of service support.
Delta also experienced a mixture of other suppliers for newly acquired schools, so have extensive experience when it comes to dealing with Managed Print Suppliers.
- Excellent Levels of Service
- Direct phone call access to key support personnel
- Simple Business Processes
- Seamless Installation Process using
- in-house logistics
- Common Working Practices across all
sites - Staff Training (upon installation and ongoing)
- 25% Cost Savings across the fleet (minimum)
- Excellent Levels of Service from our In-house service Team
- Mobile Numbers and Direct Email Addresses for key support staff
- Pre-agreed Installation Procedure
- Pre-configured Papercut Print Management software, leading to an individual device swap out/installation time of 10 minutes
- Consistency across all sites, including bespoke Feature Set on all devices
- Bespoke Staff Training Program
Our Partners
