IT (Information Technology) Services
Get the right IT support for your business
Welcome to our IT support website, where we provide a range of services to help you with your technology needs. Our team are dedicated to providing you with the best possible support, whether you are a small business or a large corporation.
How Our IT Service works
Technical Support: Our team of technical experts can help you troubleshoot and resolve any issues you may be having with your hardware or software. We offer remote support, phone support, and onsite support as needed.
Network Administration: We can help you manage and maintain your network infrastructure, including servers, switches, and routers. Our experts can ensure that your network is secure, reliable, and efficient.
Cloud Services: We can help you migrate your data and applications to the cloud, whether it be a public, private or hybrid cloud. Our team can assist you with cloud strategy, deployment, and management.
Cybersecurity: We can help you secure your network and data from cyber threats, including malware, viruses, and hackers. Our experts can conduct security assessments, implement security solutions, and provide ongoing monitoring and maintenance.
Data Backup and Recovery: We can help you backup your critical data to prevent data loss due to hardware failure or other disasters. We can also help you recover lost data in the event of a data loss.
Why Choose Us for IT Services
With a dedicated team of IT professionals, you can be sure that moving your IT support to Document Solutions UK LTD will definitely enhance your service and make your IT processing and service a lot smoother if you’re currently seeing any challenges. We offer a Service Level to respond to any IT Issue and we’re also proactive in support of any network or system changes to ensure there’s little or no disruption to your day. We don’t just sit behind a desk and fix any issues remotely; our team will happily visit your office and troubleshoot and get to the bottom of any problem on site.
Key Benefits of IT Services with Document Solutions UK LTD:
Our team can provide expert advice and guidance on IT strategy, infrastructure, and technology solutions. We can help you assess your current IT environment and recommend solutions to improve efficiency, security, and productivity.
Our team can provide expert advice and guidance on IT strategy, infrastructure, and technology solutions. We can help you assess your current IT environment and recommend solutions to improve efficiency, security, and productivity.
Experts in Installation, Set-up, Training & Management
Document Solutions UK LTD specializes in the seamless installation, efficient set-up, comprehensive training, and ongoing management of Print Management Software.
With an impressive 30-year track record in print management, Document Solutions UK LTD has established itself as an industry expert in printer installation, printer set-up, print process training, and the continuous management of Print Management Software.
4 Hour response time
Industry leading devices
Training sessions
Consumables included
Automatic dispatch
Working in partnership
Want to work with us?
For more information on our comprehensive range of services or to discuss your specific requirements, call us now or send our team a message using the form provided:
Print management Case study
Delta Academies Trust is one of the largest Academies Trusts in the UK and operate across 51 sites.
In the past, a large portion of Delta’s Managed Print Provision was managed by a large Direct
Manufacturer, but during recent years the supplier became very process driven and access to the key support personnel diminished.
As a result of this, Delta decided to go to market over two years ago, in the hope that they would find a supplier that was able to provide cost savings and an enhanced level of service support.
Delta also experienced a mixture of other suppliers for newly acquired schools, so have extensive experience when it comes to dealing with Managed Print Suppliers.
- Excellent Levels of Service
- Direct phone call access to key support personnel
- Simple Business Processes
- Seamless Installation Process using
- in-house logistics
- Common Working Practices across all
sites - Staff Training (upon installation and ongoing)
- 25% Cost Savings across the fleet (minimum)
- Excellent Levels of Service from our In-house service Team
- Mobile Numbers and Direct Email Addresses for key support staff
- Pre-agreed Installation Procedure
- Pre-configured Papercut Print Management software, leading to an individual device swap out/installation time of 10 minutes
- Consistency across all sites, including bespoke Feature Set on all devices
- Bespoke Staff Training Program
Our Partners
