How We Engage

Design Thinking
We listen, only by listening can we understand your business. We get to know you and your business and we can start building a picture of how we can partner with you.

Solution Design
Following our initial meeting, we go away and digest the information we gathered and then we tailor a solution that is befitting of your requirements.

The Right Pricing Model
At Document Solutions we work with a number of lenders who can assist in financing your solution. Whether you’re a SMB or a large organisation, you can be sure that Document Solutions will find the right finance solution for your business.

During the acceptance meeting, we complete a Service and Maintenance document which is signed off by you and our Service Manager and our devices are configured for your needs at our premises.
We like to complete the installation as quickly as possible so we can spend more time with you.

Once our Engineers have installed the devices, the rest of the time they’re on site is spent with you.
Our Engineer will take you through a tailored training devised from your requirements.

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What our Clients say

Users reviews are the best indicator of our success.

We have used Document Solutions (UK) Ltd for a number of years now and we have no hesitation in recommending them to any business. They supply all of our Business centres with a number of machines and we are more than happy with the levels of support from everyone at Document Solutions from Sales, admin and the first class service engineers. We are really happy and we look forward to continuing our partnership with them for years to come
North East Business and Innovation Centre

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