Price Notifications
All future price notifications can be found on this page.
WLR Line Rental
1st November 2022
From the 1st November 2022 the cost of the following services will increase as follows:
- PSTN and Multi-Line rental to increase by £1 per month
- ISDN2 rental to increase by £1 per channel, per month
- ISDN30 rental to increase by £1 per channel, per month
The increase will be billed from the 1st December 2022.
SIP Charges – Price Notification
1st November 2022
From the 1st November 2022 Document Solutions are applying a price increase to our monthly charges for all SIP services to help cover the increase in supplier costs. Increases will be applied as follows:
- All SIP Trunks to increase by £1.50 ex VAT per month
The increase will be added to customer billing from 1st December 2022.
Vodafone EU Roaming Charges – Price Notification
1st January 2022
From the 1st January 2022 Vodafone will introduce a daily roaming fee:
• £2.00 ex VAT daily roaming fee known as ETS – European Travel Select.
The increase will be added to Vodafone tariff changes, resigns and new connections.
SIP and Broadband Charges – Price Notification
1st January 2022
From the 1st January 2022 Document Solutions are applying a price increase to our monthly charges for all SIP and Broadband services to help cover the increase in operating costs. Increases will be applied as follows:
• All SIP Trunks to increase by £1.50 ex VAT per month
• All ADSL broadband to increase by £1.00 ex VAT per month
• ALL FTTC broadband to increase by £2.00 ex VAT per month
The increase will be added to customer billing from 1st February 2022.
Openreach Line Rental – Price Notification
1st June 2021
From the 1st July 2021 Openreach are increasing the cost of analogue line rental to be applied as follows:
• Analogue line rental to increase by £1 per line, per month.
The increase will be added to customer billing from 1st August 2021.
Openreach Service Care Level 4 – Price Notification
3rd February 2021
• ISDN2 increase of 30p per month per channel.
• ISDN30 increase of £1.00 per month per channel.
• PSTN and Multi-Line increase of 60p per month per line.
The increase will be added to customer billing from 1st July 2021.
Openreach Service Care Level 4 – Price Notification
1st January 2021
Openreach increased the cost of Service Care Level 4 on PSTN, PSTN Multi-Line and ISDN legacy services. This price increase will be applied to our customer’s bills from 1st February 2021 as follows:
• PSTN Line – Service Care Level 4 will increase from £4.50 to £5.50 per month.
• PSTN Multi Line – Service Care Level 4 will increase from £4.50 to £5.50 per month per line.
• ISDN2 – Service Care Level 4 will increase from £2.25 per channel to £2.75 per channel per month.
All costs exclude VAT. If you wish to discuss or amend your Openreach Service Care Level, please email to telecoms@documentsolutionsltd.co.uk.
Openreach ISDN Rental – Price Notification
1st April 2021
From the 1st May 2021 Openreach are increasing the cost of ISDN rental to be applied as follows:
• ISDN2 rental to increase by £1.50 per channel, per month.
• ISDN30 rental to increase of £1.50 per channel, per month.
The increase will be added to customer billing from 1st August 2021.
RPI Price Increase Cancelled
3rd February 2021
Document Solutions (UK) Ltd recognise the significant hardship which the announcement of a national lockdown will cause to many of our customers and their businesses. To this end we will not apply the planned price increase on the 1st April 2020. We hope that this measure will provide support to our customers during this difficult time. If you wish to discuss your services, home working options.
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